Plan the Perfect Trip for Your Clients
Our convenient resources and online educational tools help travel professionals get to know our brands, learn about Wyndham Rewards, and better serve their customers. With more than 9,200 hotels worldwide, our portfolio offers a breadth of brands and destinations for every traveler.
It Pays to Partner with Wyndham
Earn 10% commission on qualified bookings,1 get discounted rates for your clients, and save big on personal travel.
Simple
Enter your accredited travel agent number on the booking page and complete the reservation to earn a 10% commission on all qualified bookings.1
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Valuable
Plan corporate travel confidently with our everyday competitive rates. Plus, if you book through a travel management company or consortia, your customers can save 5% on our Best Available Rate at participating hotels worldwide.2
Rewarding
For personal travel, save 40% on our Best Available Rate when you book a qualified stay at participating hotels worldwide.3 This exclusive rate is only available to travel agents who graduate from our Wyndham Wise online training course.
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Wyndham Wise® Training Course
Use Our Tools to Your Advantage
Learn all about Wyndham Hotels & Resorts brands and gain actionable insight on how to help sell more to key customers with our online training course. Upon completion, you’ll get exclusive access to our travel advisor 40% discount3 for personal leisure travel and be entered for a chance to win a $50 Travel Agent University gift card.4
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1 Travel Advisor Commission Inquiry Process
Timeline Payments
Commissions are processed once a month typically for the previous month’s departures; however, the processing dates don’t always align with the calendar month. Due to the processing calendar, payment of commissions usually occurs 45-60 days after departure.
Open Inquiry
In order to streamline the process and provide better tracking, all inquiries are to go to Onyx CenterSource (Wyndham Hotels & Resorts commissions processing vendor) directly.
Onyx members: Visit Onyx to research and open inquiries
Non-members: please submit the Minimum Inquiry Requirements to Web Assistance
- Please do not contact the hotel property directly.
- Inquiries should be opened no earlier than 60 days after date-of-departure (DOD)
- Inquiries received more than 180 days after DOD will not be processed.
- Only reservations with a valid Travel Advisor number (ARC/IATA/CLIA/TRUE/GSO Pseudo) are processed through the central commission process.
- Travel advisors are required to reconcile their payments prior to contacting Onyx CenterSource for assistance.
Onyx Contact Information
- Global Toll Free: +1-888-417-4811
- Web Assistance: Onyx Assistance
Inquiry Timeline
- Onyx CenterSource will respond to inquiries within ten business days after submitted.
- Any inquiries outside of the 180 day window will not be addressed.
Important
Any group reservation made directly with the hotel using a rate plan that starts with CG or doesn’t contain a travel advisor number falls outside of the commission process. WHR is not responsible for accurate and on-time payment of these group commissions as it’s the sole responsibility of the hotel property to process the payment at that point.
For additional questions or if your inquiry could not be resolved by Onyx, please contact Wyndham Hotels & Resorts at 973-753-8831 (option 3) or email at central.commissions@wyndham.com
Wyndham Hotels & Resorts Central Commission Department
22 Sylvan Way, Parsippany, NJ. 07054
central.commissions@wyndham.com
Minimum Inquiry Requirements
Bookings that are submitted for research should have the following information:
- Your Travel Advisor Number*
- Confirmation Number *
- Guest Name*
- Arrival/Departure Date (mm/dd/yyyy)*
- Hotel ID Number, Brand/Address (Ramada, Super 8, Days Inn, etc.)
- Number of Night and Rooms
- Total Revenue (estimated)
- Total Commission (estimated)
- Data submitted in Excel will result in faster response times
* Required field
2Get access to this discounted rate by booking your rate access code in the GDS or through your online booking tool using your preferred rate. Master chain code WR.
Best Available Rate (BAR) means best, non-qualified, unrestricted, publicly available rate on wyndhamhotels.com for the hotel with equivalent terms, date and accommodations requested. Savings are discounted from property’s BAR excluding taxes, resort/service fees, incidentals, gratuities, or additional per room, per night charges. Offer is subject to cancellation or change at any time and void where prohibited by law. Credit guarantee and reservation policies may vary by hotel; please inquire at time of reservation. Advanced reservations are required. Offer is subject to availability at participating hotels. Blackout dates and certain restrictions may apply. Offer is not valid for walk-in reservations or if hotel is called directly. Commissions will be paid in accordance with the Wyndham Hotels & Resorts standard commission policy. Offer cannot be combined with any other discounts, offers, group rates, or special promotions.
3 This rate is only available to accredited travel advisors and a valid IATA, CLIA, TRUE or ARC card is required at time of check-in for eligibility. Savings are discounted from property’s BAR excluding taxes, resort/service fees, incidentals, gratuities, or additional per room, per night charges.
Offer is subject to cancellation or change at any time and void where prohibited by law. A maximum of two rooms per night are able to be booked with this discount code. Reservation must be guaranteed with a credit card. Offer is not transferable and travel agent must be a registered guest on the reservation. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Wyndham reserves the right to restrict this offer at any time without notice.
4 Void where prohibited by law. All U.S. and Canadian travel agents with active IATA memberships who have graduated from the Wyndham Wise training course within the calendar month will be entered to win a U.S. $50 Travel Agent University gift card. All international agents who have graduated from Wyndham Wise training course within the calendar month will be entered to win a U.S. $50 e-gift card. Winners will be randomly selected, and notified, within 10 business days of the following month. Winner will receive the gift card within 6 to 8 weeks. Gift card has its own terms and conditions.